EFFECTIVE MONDAY JULY 6TH
We are excited to announce that we will be allowing one person per appointment to enter our building. We ask that you call when arriving in our parking lot and wait to be invited in to an exam room. We are asking that clients wear a mask while in the hospital, if you do not have one, we can provide you with one. In order to promote social distancing, we are keeping our waiting room empty. Our front door remains locked and we will continue to operate with curbside pickups for food and medications. This policy remains in effect while we take every precaution to keep our staff and clients safe, so we can remain open and able to serve our clients. We have launched our webstore for anyone interested in ordering food online and have home delivery. Visit www.myvetstore.ca/hartzelanimalhospital for more information
We are still asking that if possible, payments for medications and food are done prior to pick up with Visa or Mastercard. If not, we are happy to bring our debit machine to you at the door. When you are arriving to pick up, please call us from your vehicle to let us know you are here. A staff member will meet you at the door.
Again, we thank you for your patience and understanding during this time. We love our clients and want to remain healthy so we can remain open and continue to provide care for your pets.